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Customer Service Representative
- Telecommunication, Call Centre, Customer Service Jobs
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
Description
As a Customer Service Representative at AWM Network, you will become an important part of a versatile and constantly evolving department. Your primary tasks will include user qualification and cross-selling, both over the phone and via e-mail.
The position will give you ample opportunity for professional development, as you will be working in close cooperation with the management and the sales department, whilst being a facilitator for possible improvements in the two departments.
Depending on your profile, there are several opportunities to grow within our company in fields like: outbound sales, prospecting, customer relations, social selling, account management, and management.
Responsibilities
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Fluent in Swedish and English
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Confident, convincing, and comfortable on the phone
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Inquisitive and adaptable
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Good written communication skills
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Fluent in Danish
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Can communicate in additional languages than the abovementioned
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Previous sales experience
Hard Skills
- Customer relationship manager (CRM)
- Multi-line phone proficiency
- Customer relations
- Product development
- Account management
- Opportunity analysis
- Relationship building
- Customer success
- Client management
- Cold Calling
- Cross-cultural sales background
- Advanced writing skills
Soft Skills
- Communication
- Adaptability
- Team player
- Self-motivated
- Enthusiastic
We offer
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A competitive salary dependent on qualifications
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10.000 DKK dedicated yearly to work-related studies
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Internal training in different directions
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Good career opportunities
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Fun social events and Friday bars
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A strong and social corporate culture
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Two days off per year for charitable activities
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The day off on your birthday